1. Introduction
Last updated on: October 21, 2024
InDirectory (website URL: https://indirectoryagency.com) values your trust and business. We are a recruitment agency operating in both Mexico and the USA, and we take the privacy of your data seriously. Please read this Privacy Policy carefully, providing your consent to use our services.
2. Data Collected
Data Storage Location
We operate web servers hosted by Hostinger in the USA. Hostinger adheres to relevant data protection laws and complies with international standards, including the EU/US Privacy Shield. This ensures that your data is securely stored. For more information, please see the: Hostinger Privacy Policy
Registration Data
If you register on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.
Cookies and IP Address:
We use cookies to enhance your user experience. Cookies are small text files stored on your device to help retain preferences, store session data, and track usage via third-party services like Google Analytics. The data we collect includes:
- IP Address
- Cookies for tracking browsing behavior
- Page interaction information (scrolling, clicks, mouse-overs)
- Products viewed or searched for
- Methods used to browse away from the page
You can manage cookie preferences in your browser settings. If you want to opt out of Google Analytics tracking, you can use the Google Analytics Opt-out: https://tools.google.com/dlpage/gaoptout
3. Information Collected from Candidates in Mexico and the USA
We collect personal data for recruitment purposes, which may include the following:
Contact Information:
- Full Name
- Photograph
- Email Address
- Phone Number
- Postal Address
Work and Educational Information:
- Curriculum Vitae (CV) / Resume
- Academic Degrees and Certifications
- Work Experience and References
- Recommendation Letters
Personal Identification Data:
- Official ID (INE in Mexico, Passport, Driver’s License, Social Security Number in the USA, NSS in Mexico)
- CURP (Mexico)
- Immigration Status/Right to Work: We may collect information related to your immigration status or work permits to ensure compliance with legal requirements in the USA and Mexico regarding employment eligibility.
Skills and Competencies:
- Technical Knowledge
- Languages
- Professional Certifications (e.g., PMP, Six Sigma)
- Psychometric and Technical Skill Assessments
Salary Expectations:
- Desired Salary
- Desired Benefits (such as bonuses, perks)
Availability:
- Work Availability (dates, shifts, full-time or part-time)
- Willingness to Relocate or Work Remotely
Work Documentation:
- Employment Certificates
- Non-Criminal Background Check (only requested in certain cases)
Assessment Data:
- Results from Psychometric or Competency Tests
- Interview Feedback and Results
- Non-Discrimination: We use psychometric and competency assessments in accordance with local labor laws and anti-discrimination regulations. These assessments are used solely to evaluate a candidate’s skills and compatibility for specific roles, and no candidate is discriminated against based on test results or personal characteristics that are irrelevant to job performance.
4.Information Collected from Clients in Mexico and the USA
For Companies (Personas Morales/Corporations):
- Full Company Name
- Full Name of the Legal Representative
- Public Deed (Acta Constitutiva)
- Power of Attorney (if necessary)
- Tax Status Document (Constancia de Situación Fiscal)
- Address for Notifications
- Contact Person Name and Details (Full Name, Email, Phone)
For Individuals (Personas Físicas):
- Full Name
- Official Identification (ID) Copy
- Tax Status Document (Constancia de Situación Fiscal)
- Address for Notifications
- Contact Person Name and Details (Full Name, Email, Phone)
5. Legal Basis for Processing Personal Data
We process personal data based on the following legal grounds:
- Consent:
We rely on your consent to collect certain sensitive information (e.g., immigration status, personal identification, background checks). You can withdraw your consent at any time by contacting us.
- Legitimate Interest:
We process data to provide recruitment services, match candidates with job opportunities, and fulfill contractual obligations, ensuring this does not override your fundamental rights.
Contractual Necessity:
We process certain data to fulfill contracts with our clients or candidates, such as verifying employment eligibility or processing payroll information.
Legal Obligation:
We process data to comply with legal obligations under Mexican law (LFPDPPP) and US law (CCPA, FCRA).
6. Third-Party Providers
We share your personal data with third-party providers that assist us in delivering recruitment and operational services. These providers comply with data protection regulations in both Mexico and the USA:
Latamverify:
Provides identity verification and background checks. Latamverify Privacy Policy.Emptor:
Used for due diligence and background verification in Latin America. Emptor Privacy Policy.LinkedIn:
We collect data from LinkedIn profiles with your consent, such as employment history and skills. LinkedIn Privacy Policy.Checkr:
Used in the USA for background checks, compliant with the Fair Credit Reporting Act (FCRA). Checkr Privacy Policy.Sterling:
Used for background verification services in the USA. Sterling Privacy Policy.WhatsApp:
Used for communication with clients and candidates. All data shared via WhatsApp is subject to WhatsApp’s privacy protocols. WhatsApp Privacy Policy.TextNow:
Used for text message communication. All data shared via TextNow is subject to TextNow’s privacy policies. TextNow Privacy Policy.- Metaview:
Used for video interview recording to enhance candidate evaluation processes. Metaview Privacy Policy.
7. Data Retention
We retain personal data only as long as necessary for the purposes collected. For client contractual information, we store data for the duration of our business relationship, plus any additional periods required by law.
8. Your Data Rights
You have rights under both US and Mexican privacy laws, including:
- Access: You can request a copy of the personal data we store.
- Rectification: You may request corrections to any inaccuracies.
- Erasure: You can request deletion of your data in certain circumstances.
- Restriction: You can request limits on how we process your personal data.
- Objection: You have the right to object to certain data processing activities.
- Data Portability: You can request that your data be transferred to another entity.
To exercise these rights, contact us at vela@indirectoryagency.com. We will respond within one month.
9. Security
We implement strong security measures, including SSL encryption, to protect your data. In case of a breach, we will notify affected parties and take corrective action.
10. Cookies and Tracking
We use cookies to track website performance and improve user experience. Some third-party services, such as Google Analytics, also use cookies to collect anonymous data. You can manage your cookie preferences in your browser settings.
11. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will post any changes on this page and update the ‘Last Updated’ date below. We recommend reviewing this page periodically for the latest information on our privacy practices.
12. How to Contact Us
If you have concerns about our use of your personal information, please contact us at vela@indirectoryagency.com.